Privacy Policy

1. Introduction

Assisted Living Analytics ("we," "our," or "us") operates the Enrich Analytics platform at assistedlivinganalytics.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our assisted living analytics services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number, company name) when you fill out our contact forms
• Account credentials when you create a user account
• Business information related to your senior living operations
• Communications you send to us

2.2 Information Collected Automatically

• Device and browser information
• IP address and general location data
• Website usage data through cookies and analytics tools
• Pages visited, time spent, and navigation patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our assisted living analytics services
• To respond to your inquiries and provide customer support
• To send you relevant information about our services
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our website. These include:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our website
• Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Third-Party Services

We may share your information with third-party service providers that assist us in operating our website and services:

• Analytics providers: To analyze website usage and performance
• Hosting providers: To host and maintain our website infrastructure
• Email service providers: To send communications
• CRM providers: To manage customer relationships

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information to third parties.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: